Why is the upload summary of an upload not showing all the constituents in the file?

I uploaded a file through a data sync. The summary shows less constituents than expected. What happens to the constituents not listed?

Article Number: 68001

Products:

There are a few possible reasons for this:

You may have listed the same constituent more than once in an upload. So even if you have 3 rows in your upload for Jane Doe, only one Jane Doe record will be updated and listed in the summary thusly.
If the update did not actually change a record, the record will not be listed as having been updated. So if you upload Jane Doe with no new information, Jane Doe will not be counted as having been updated.

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with our experienced staff to receive help right away.

The Blackbaud team is online and ready to connect with you!