I'm trying to upload my products using a CSV file, but am having an issue with the IMAGE_PATH column. It keeps returning with an error like this: Unable to copy uploaded graphic file to <file path/fileName>. Error is: com.convio.global.util.UtilException: source filepath does not exist: <file path/fileName>
How do I fix this?
This error occurs when image files are being uploaded from a .csv file, and the image files are not served from an FTP site. If the image file is already served from an FTP site, ensure that the file name is correct. The file must be placed into the file path that follows the "source file path does not exist" section of the error.
Note You need an FTP client, such as FileZilla, to upload files to an FTP site.