Add default values set for Addressee or Salutation in the Plugin:
- Navigate to The Raiser's Edge> NetCommunity plugin
- Click Options
- Select New Constituents
- Click Add New next to Default Set applied to all new individuals
- Select the Addressee/Salutations fields
- Enter a default field
- Click Save and Close
- Navigate back to the Plugin and process the transaction/s
- Log in to The Raiser's Edge
- Navigate to Config>Fields>Constituent
- Locate Primary Addressee or Primary Salutation and unmark the box for required
- Navigate back to the Plugin and process the transaction/s
If you are processing a gift for a Matching Donation:
- Verify the Organization record in The Raiser's Edge has a Primary Addressee or Primary Salutation