When adding/editing a two-line address format on a constituent record (indvidual, group, organizaiton, etc.), the address reformats itself to 1 line when you click out, tab out, or save. This happens frequently, but not every time. For example: c/o John Smith 10 Main Steet becomes c/o John Smith 10 Main Steet
We are currently evaluating this issue and will update this article when we have more information.