Scheduled Queue creates DummyFile" for canned reports when exporting to Excel"

When running a scheduled queue for a canned report and choosing the action to export to Excel, user's receive an Excel document that only contains the word "DummyFile."
This is resolved in Raiser's Edge 7.96 patch 3, applied to databases in Blackbaud Hosting Services in March 2017 and planned for download availability in April 2017. For further updates on releases as they become available, please see our Community Release page. 

Environment

 Raiser's Edge
 7.92
 7.96
 7.93.5782.2 ; 7.94 patch 1
 7.96.6401

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.