CRM users may receive this error when attempting to manually enter a credit card payment in an Enhanced Revenue Batch. The error appears when attempting to validate the batch: The credit card was not properly tokenized and the information needs to be re-entered. Server was unable to process request. ---> The CardToken specified could not be found.
We are currently evaluating this issue and will update this article when we have more information. Deleting the information from the batch and re-entering it may resolve the issue. If this error message is encountered, it may take several attempts of deleting and re-entering the credit card information to properly tokenize the credit card.