The "Print", "Preview" and "Print Setup" options are grayed out on Purchase Order records. Also, when trying to export Purchase Order records, user(s) get the error message, "Error processing report: You do not have sufficient rights to complete this operation".
In order to allow users to print Purchase Order records or export Purchase Order records, the user(s) must be given the appropriate rights. In order to give users right to print or export Purchase Order records, follow the steps below:
1. Login to the database as Supervisor, or as a user with Supervisor rights 2. From any module, go to Administration 3. click "Set up system security" 4. open the Group record for which you will need to add this privilege to Note: Adding the privilege to print and export Purchase Orders on this group record will allow all users in this group to have this privilege. To see which members will have this privilege, click on the Group Members tab. If a new group is needed instead of editing the existing group, create a new User Group. 5. on the Group Privileges tab, mark the box beside Accounts Payable (this is on the left hand side, under "System Components"). 6. with "Accounts Payable" still highlighted, mark the box beside "Mail" (this is on the right hand side, under "Accounts Payable Privileges") 7. with "Mail" still highlighted, click "Options..." (written in white, in the dark gray bar) 8. on the left hand side, under "Mail Types", mark the box beside "Forms" 9. with "Forms" still highlighted, mark the box beside "Purchase Order Forms" (under Mail Names, on the right hand side) 10. click OK 11. Save and Close the Group record 12. Advise the user(s) to Exit and Sign out of the database. When they sign back in, the user(s) will have rights to print and export Purchase Order records.