When using the exact First and Last Name for all participants on the New Event Registration Form, the event count in RE increments only once.

This occurs when filling out a new Event Registration Form (EV2.0) and using the exact first name and last name for all registrants/participants on the registration
The event count is only incremented by 1 instead of once for every participants/registrant that was entered on the registration form, and processed through the plug-in into the RE application
When event capacity is turned on for an event , this action causes the actual count for the event capacity capacity to be incorrect.
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 6.58.806, patch 4 ; 6.55.526, patch 6

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