How to change the designation for an event registration payment from the default designation

Special events can allow designations on fees. Special events require at least one default designation, but can have multiple designations.  After an event registration and payment have been added, sometimes it is necessary to change from the default designation to another designation. This can be done for back office payments, but not sales orders.
  1. Delete the event registration payment with the incorrect designation.
  2. Delete the event registration from the Registrations tab of the event.
  3. Add the Registration again.
  4. Go to the Designations tab of the registration.
  5. Click Edit.
  6. Change to the correct Designation, click Save.
  7. Click Add Payment, and re-add the payment.

Environment

 3.15

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.