Membership Card is printing with the incorrect format from the Constituent Membership Record

When you go to an individual's membership record to print a single card, you may notice that the card is not in the same format as member cards in the print membership process or that an old card is printing. This may happen when you change your membership card in the Letter Template Library, and try to print one card from the constituent record. Anytime you print a membership card, the card format is specified in the membership program.

Article Number: 68893

Products:

Blackbaud_Altru

You will need to change the card format in the specific membership program. This will recognize the correct print card process when printing one off's from an individual record.

Go to Memberships
Click on the hyper linked name of the specific membership program
Go the Benefits tab
Click Edit
Choose the correct card format from the drop-down list
Save

Environment

Affected Version (from previous KB) 3.13

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