Error: Could not download transaction with ID 13". The error was: Unable to save batch row 1. Verify that the field SPLITS is present in the batch template and that the value for the field is valid."

Cannot download sponsorship payment transactions in BBIS for a sponsorship that was created manually in CRM. When trying to download the donation payment transaction that was made by a user on BBIS through the Sponsorship Status part > Payments, we get the following error in CRM when we attempt to download the donation transactions.

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch. 

Environment

 3.0.516.27
 3.0.516, patch 31

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