- Login to Luminate Online.
- Go to Constituent360 > select Constituents.
- Search for the Administrator, who needs their password reset.
- Click the View icon under the Actions column next to the administrator's name.
- Underneath the first profile section (Contact Information), click the link to Change/Reset Password.
- Click "Send Password Reset Email" and it will send the password reset email to the email address on their profile.
Connect and collaborate with fellow Blackbaud users.