A desginee drop down will only be available on a donation form if the correct element is configured on the form. There are four elements that can be used to give donors an option to pick a designee:
  • "Designated Giving Donation Level" - This is a basic element that allows donors to select a designee to associate with their (non-recurring) donation.
  • "Flexible Sustainer Donation Level" and "Flexible Designated Giving Donation Level"- Both of these element allow for designee selection and recurring or one time donation.
  • "Single Gift Designation" - This is an element that can be added to any form that doesn't have a designee option. It does not include a donation level option. That element must be added separately.
To change the donation element:
  1. Find and edit the desired donation form.
  2. Go to step 7 "Publish"
  3. If "Publish this donation form now" is selected, select "Do not publish this donation form" to temporarily unpublish the form
  4. Go to step 3 "Design Donor Screens"
  5. Find and "Edit" the "Donation Form"
Then either
  1. Find and select the donation level element on the right, e.g. "Standard Donation Level"
  2. Click "< Remove" to remove the donation level element
  3. Find and select the desired donation level element on the left, e.g. "Designated Giving Donation Level"
  4. Click "Add >" to add the donation level element
  5. Go to step 7 "Publish"
  6. Select "Publish this donation form now" to publish the form
OR
  1. Find and select the "Single Gift Designation" element on the left
  2. Click "Add >" to add the donation level element
  3. Go to step 7 "Publish"
  4. Select "Publish this donation form now" to publish the form