Luminate transactions through Blackbaud Merchant Services (BBMS) will show as settled according to the data in the BBMS disbursement reports. These disbursements occur on a regular schedule according to the disbursement calendar. All credit card transactions could take up to 7 days until they show as settled.

Please also check to ensure all Suspect transactions are cleared from your Suspect transaction folder in the Blackbaud Merchant Services (BBMS) Web Portal. Review How to accept or refund a suspect transaction,