Verify that the field BBNCORIGINPAGENAME is present in the batch template and that the value for the field is valid.

Transactions are failing to download with the following error:

The error was: Unable to save batch row 1. Verify that the field BBNCORIGINPAGENAME is present in the batch template and that the value for the field is valid.

 

Download and install the latest patch which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

In the mean-time, one possible solution that has worked in other instances is to remove any underscores in the Page URL in BBIS.

Environment

 Blackbaud Internet Solutions
 3.0
 4.0
 Service Pack 5
 3.0.516 Patch 57

Was this article helpful?