Constituents receive the incorrect Acknowledgement Package because Segment Members and Selection do not match up

When creating a Marketing Acknowledgement, users are able to include different Packages, which are assigned to specific groups of Constituents. These are tracked by selections included in each Package Segment. However, users are finding that the incorrect Packages are being assigned. Upon further investigation, the Segment Members and the Selection do not match up.
We are currently evaluating this issue and will update this article when we have more information.



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