Some Prospect Ratings appear in query after being deleted from a constituent's record

After deleting all prospect ratings from a specific source on all constituent records, some records still show up in a query when using criteria Prospect, Rating, Source equals [the deleted rating's source]. When opening these specific constituent records, there are no ratings on their Prospect tab from this particular source.

Running this query through a Global Delete does not resolve the issue.

This was resolved in Raiser's Edge 7.96, which was released in fall 2016 and applied to databases in Blackbaud Hosting Services. If your database is installed locally, download and install the latest version and patch, if applicable. 

If you are experiencing this issue and you are using this version or a later version, click Chat with Support, reference this article, and provide the following information so we can assist you:


 7.93.5782, patch 2 ; 7.93.5782, patch 4 ; 7.94.6116, patch 2

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