There are a few possible causes why a student's name and information isn't showing in a Campus Page Manager part when logged in as a parent. Please check all of the following in order:
  1. The relationship is not listed on the Education Edge Record
    1. Log in to The Education Edge
    2. Click Records > Students
    3. Open the student record that should be available on the campus page manager for the parent
    4. Click on the Relationships tab
    5. Check the Relationship information (BB748930) to make sure it is correct for the parent that is trying to see the student's information.
  2. The NetClassroom checkbox is not marked for the relationship on the Education Edge Record
    1. Log in to The Education Edge
    2. Click Records > Students
    3. Open the student record that should be available on the campus page manager for the parent
    4. Click on the Relationships tab
    5. Mark the NetClassroom checkbox for the parent's relationship
  3. The parent's NetCommunity account is not linked to an Education Edge record
    1. Log in to NetCommunity as a supervisor user
    2. Click Users & Security Users
    3. Find the parent's login account
    4. Click the pencil icon to edit the user account
    5. Scroll to the bottom of the account information. Under the Role memberships we should see a section called Education Edge Linked Record Information. Create a link to the Education Edge record (BB442509) if there isn't a record listed.
  4. The Student Page is not linked on the Campus Page Manager part
    1. Log in to NetCommunity as a supervisor user
    2. Navigate to the page with the Campus Page Manager part on it
    3. Click Edit this Page
    4. Click the wheel icon to edit the Campus Page Manager part > Click Edit
    5. Click  the link Click here to select a page under the Students header in the Student Page Link Section
    6. Select the Student Page > Click Select
    7. Click Save
What should show on Campus Page Manager part?