Sometimes donors lose their original eReceipt or they might need another official copy for tax records or personal use. You can print another receipt without voiding the original eReceipt Number.
1. Open the Journal Entry of the Transaction to reprint 2. Click Create Documents at the bottom of your screen 3. Select your file type, a document name, and your template 4. Click Next 5. Select Nothing under Receipting 6. Click Next 7. Select a delivery option under Receiving 8. Select any tracking options (not required) 9. Click Run