A sub-domain is used when the main domain is already directing to another site.  When editing the sub-domain with a domain provider the only information needed to edit is the Cname.  There will be no edit to the A record on the sub-domain. 

Steps to set-up a sub-domain re-direct:

1. Create the sub-domain with a domain provider.

 2. Edit the Cname of only the sub-domain with the domain provider.

3. Let Blackbaud know what the sub-domain name is and we can make it available to choose within your Sphere account.


4. Then if working on a Thon event select the sub-domain/friendly URL through the website info>edit friendly URL option.

5. For CMS sites let Blackbaud know the sub domain and the CMS site that the domain needs to be re-directed to.