Actions show multiple times in Action Detail Report when sorting by Solicitor

When running the Action Detail Report and sorting by Solicitor, actions may appear in the report multiple times. This happens when there is more than one solicitor associated with the action and the report is being sorted by Solicitor.

Article Number: 69759

Products:

Raiser_s_Edge_RE

We are currently evaluating this issue and will update this article when we have more information.

Alternative solution:
Do not use the Sort/Break feature in the report. Instead, create a query of records for the report.

In the query, select the Sort tab.
Sort by Solicitor Name field
Save and close the query
Open the report parameter file
On the General tab, click Include...>Selected records, and include the query
Select the Format tab and highlight Sort/Break on the left
Remove any sort fields
Mark Sort by query order

Environment

Affected Version (from previous KB) 7.93.5782.5

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!