- As an administrator, log into CRM and click the Constituents functional area
- Click "Relationships settings" task
- Navigate to the Corprate Relationships tab
- Note value under "Top parent and subsidiary relationship"
- If "Set end date for relationships between subsidiaries and intermediate/top parents when no longer valid" is marked: Yes
- Click Edit, the Configure corporate relationships window appears
- Uncheck "Set end dates for relationships between subsidiaries and intermediate/top parents when no longer valid
- Save these changes
Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.