Configure your DNS entry

If you’ve selected a hostname that is not currently being used for another live website, create a new DNS record that points it to Blackbaud. To do so, create a CNAME record pointing to xyz-live.convio.net, replacing xyz with your organization’s Blackbaud shortname. Your shortname is the code that uniquely identifies your organization’s instance of Blackbaud, and you can find it by looking at the URL for one of your existing online donation forms. In this example, the shortname is xyz: https://secure2.convio.net/xyz/site.