Error: Not a Valid Office Add-In when integrating with Outlook 2013

When attempting to integrate The Raiser's Edge with Outlook 2013, a user receive the following message:
C:\Program Files (x86)\Blackbaud\The Raisers Edge 7\DLL\RE7Outlook.dll is not a valid Office Add-In
 This message is received if Outlook is a 64 bit version and not a 32 bit version.  The Raiser's Edge is not currently compatible with Office 2013 64 bit.


 RE 7.93.5782, patch 7

Was this article helpful?