Error: You do not have permissions from the OData source to access the data - when creating a new odata link in Tableau

When trying to create a new OData link in Tableau; you may receive this error: You do not have permissions from the OData source to access the data. Check with the data provider to obtain or update your permissions.

Article Number: 70061

Products:

Blackbaud_Altru
Blackbaud_CRM

If working within CRM: You will insert the domain name along with the username. For example, BLACKBAUDHOST\Admin5740

If working within Altru: Your username is the email address you use to access Altru and Blackbaud.com

Environment

Affected Version (from previous KB) 3.18

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