If you are experiencing this issue and you are using the current version of The Raiser's Edge, click Chat with Support, reference this article, and provide the following information so we can assist you:
- Specific date ranges that process slowly.
- A backup of your Raiser's Edge database for testing
- If locally hosted: How do I backup my database using the Blackbaud Management Console (includes video demo)
- If hosted in Blackbaud Hosting Services: How to request a backup of your Blackbaud Hosting Services database