The release of ResearchPoint 3.17 (August 2014) added a new functionality to integration; users now have the ability to view all *active Raiser's Edge addresses, phone numbers, email addresses and links listed on the Bio1 tab in Raiser's Edge.
Ensure Addresses and Phones/emails/links are selected in Integrated fields:
1. Click Home > Raiser's Edge Integration
2. Click Configure Fields
3. Click View the Raiser's Edge Data tab
4. Mark Addresses and/or Phones/emails/links
Review addreses and phones on Raiser's Edge record to confirm they are active.
*All addresses are active unless they have an end date that has passed.