Active Users query shows no results

 When building an Application User\Active Users query, there are no results.
Our Product Development team has reviewed this issue, its impact in the software, and the availability of an alternative solution. After careful consideration, we have determined that this issue will not be addressed currently in the Altru software. Product Development will be focusing development resources in other existing areas of the product, as well as new feature development. I'll mark our case as resolved. Please let me know if you have any questions or if this issue is not working for you.

Steps to Duplicate

  1. Go to Analysis > Information Library.  Click Add an ad-hoc query
  2. Select Application User from dropdown
  3. Select Active Users as the type of query
  4. Go to Preview results tab. By default, there should be results.


 3.15 ; 3.16.513

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