Follow the steps below to manually merge two accounts:
- Click Accounts
- Click Find an Account
- Search for and click on the Account Name (you can click either of the accounts that will be merged)
- Click the Account Settings link from under the account header
- Click Merge Role in the Tasks menu
- Type in the name of the account you want to merge into
- Click Find
- Click the name of the duplicate account from the search results
- Select your merging preferences from the duplicate merge page; for information on which preferences to choose, view the Account Merge help guide
- Click Save