When clicking on Edit on a calendar event, there is latency in the transition to the configuration page. Also, when you click "Sign Me Up" on the live page, the latency is experienced there too. This is occurring on all calendar event. What could be the issue?
This can happen when you are using the Raiser's Edge connector and your server is either turned off or the Real-Time connection has been severed. When Luminate can't see the Connector box, then all sorts of things could take longer to load since it has to timeout on calls to the Connector box before it will proceed.
To have the Real-Time Configuration disabled, or investigate potential connection issues, please Contact Support and reference this article.