Recognition Credit Types do not save when adding or editing a payment

 Recognition credits have types listed such as hard, soft, donor, etc. If the recognition credits are not added to the gift in a specific order, the type will save as blank. Recognition credits do not save on the gift record unless entered in a specific order.
We are currently evaluating this issue and will update this article when we have more information.

Alternate Solution: 
To ensure that the credit types appear on the payment, please use the steps below:

1. Add a payment from the constituent record.
2. Fill out the amount and designation. 
3. Click Recognition credits.
4. Notice type is blank.
5. Change the recognition credit type (Example: Change it to hard).
6. Click OK.
7. Now click Add in the Application section. 
8. Click Save.
9. Look at the payment record
10. Click on recognition credit tab and you will see the recognition credit displays.



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