Note: We provide links to third-party websites in an effort to help you resolve your issue. We are not responsible for the information on third-party websites, and we cannot assist with implementing resolutions from these websites.

Client must access the permissions within ClickYes and make sure they have given all BlackBaud calling processes to the program to allow them to function.

Note: ClickYes Pro 2010, which is a paid software, is required for Microsoft Office 2007 and above.  When using ClickYes Pro 2010 processes will need to be added to the software to function.


The following processes are needed for The Financial Edge Queue to function correctly:

BBmail
BBQueue
FE7Shell
FEQueueExe7
FEQueueService
OUTLOOK