Error: An unknown error occurred during the request. - when using a radius search in the Mapping functional area

A user may want to create a radius search from an individual on a map. When a non-Administrator user does this, this error may appear:

Error: An unknown error occurred during the request. This could indicate a request to an invalid endpoint or a problem with the web server Configuration - when using a radius search in CRM

Article Number: 70804

Products:

Blackbaud_CRM

Download and install the latest patch, which contains all fixes from previous patches. If you are running an older version, download and install the latest version and then the patch.

Environment

Affected Product Blackbaud CRM

Affected Version 4.0

Resolved Version 4.0

Resolved Patch/Service Pack 4.0.138 (Service Pack 1)

Affected Version (from previous KB) CRM 3.0 SP 8 patch 43

Resolved Version (from previous KB) 4.0.138, patch 2

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