Unable to hyperlink an image in the Content Management System (CMS) editor

Organizations may want to hyperlink an image in their CMS content editor. When trying to link the image they are unable to exit the hyperlink box when clicking OK or they are able to exit that box, but the hyperlink is not added.
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Include screenshots and the exact steps you see and/or provide a video of what you are seeing. Also provide the Internet browser type and version you are using.

Environment

 Blackbaud Sphere

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