- Log into ResearchPoint.
- Open the record that is getting the above error message.
- Click Unlink with RE
- Hover over the Lookup ID, click edit, and make a change to the Lookup ID (ie. add a '- 2' to the end).
- Click Home
- Search for The Raiser's Edge record.
- Click Add to RP and complete the steps to create a new instance of the record in ResearchPoint.
- Click Sync with RP
- If it syncs successfully, delete the old ResearchPoint record.
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