- Log into the BBNC Web Server or Raiser's Edge Web Server
- Open IIS
- Click on Application Pools and highlight NetCommunity or RE7Service
- Click on Advanced Settings on the right hand side
- Under the "Process Model" section, edit the "Idle Time-out (minutes)" to the desired number. *Note, this can be set to 0 if needed.
- Click OK.
Connect and collaborate with fellow Blackbaud users.