• See our System Requirements for the latest information on hardware and system compatibility.
  • All users must be logged out of The Education Edge or Blackbaud Student Information System, NetClassroom, and Faculty Access for the Web before updating (BB52082).
  • Ensure the Network Services user has Read, Execute, Write, and Modify NTFS permissions to the Downloadable Documents folder (BB146980).
  • Confirm you are using version 7.87 or higher of Education Edge by clicking Help, About in the software (BB79245).
  • If your database includes Faculty Access for the Web, you must also install Faculty Access for the Web 7.87.
  • We recommend that you not run NetClassroom on the same web server as Faculty Access for the Web or WebPurchasing.
  • After the download completes, log into the web server with a Windows account that has local administrator rights and double-click the executable to begin the installation.