In order to convert a donation to a registration fee a registration must exist for the constituent that attempted to register. Please register the constituent for the event in the Luminate Online backend. During the registration process when choosing registration fee you can select Other Registration Fee Payment: $0.00.

Once the participant is registered the conversion of the donation to a registration fee must be completed by Luminate Support. Please contact Support, referencing this article (71274), and providing the following information:
  • Confirmation Code for the donation that is to be converted to a registration
  • TeamRaiser ID number
  • Dollar amount of the denotation that is to be applied as a registration fee.