Error: The record is currently opened by [user] on [machine]. You will not be able to save changes after adjusting Tax Claim on a gift (UK)

After adjusting the tax claim on a gift record and creating a replacement gift, when the user saves and closes out both the replacement gift and the archived gift, the constituent record becomes locked to that user. 
If you encounter this issue in the latest version and patch of Raiser's Edge please contact support and reference this article.

Alternate Solution:
Get the user who is reported in the error to Exit & Signout of The Raiser's Edge

 

Environment

 7.93.5782.7

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