Bank routing number only appears as 6 digits when downloading ACH gift transactions from Luminate Online

The Luminate Online plug in allows ACH direct debit transactions to be downloaded and added to Constituent records in The Raiser's Edge.   When processing these transactions in the plug in you may notice that the routing number only appears as 6 digits instead of 8 and does not link to its Financial institution entered in Config > Financial Institutions resulting in no Bank name to be established.

This issue was resolved in version 1.4.5326 of the Luminate Online plug in for The Raiser's Edge.

Download and install the latest version and patch, if applicable. 



Was this article helpful?