Error: The section could not be loaded. Data form could not be loaded. Cannot insert the value NULL into column 'INPUTHASH', table '13520_6b7c1f28-65c3-434e-9732-2bec391380e0.dbo.CACHEDDISCOUNTRESULTAPPLICATION'; column does not allow nulls. INSERT fails

When trying opening a Pay on Arrival Sales order one may encounter the following error in Advanced Sales: The section could not be loaded. Data form could not be loaded. Cannot insert the value NULL into column 'INPUTHASH', table '13520_6b7c1f28-65c3-434e-9732-2bec391380e0.dbo.CACHEDDISCOUNTRESULTAPPLICATION'; column does not allow nulls. INSERT fails. Cannot insert the value NULL into column 'INPUTHASH', table '13520_6b7c1f28-65c3-434e-9732-2bec391380e0.dbo.CACHEDDISCOUNTRESULT'; column does not allow nulls. INSERT fails. The statement has been terminated. The statement has been terminated.

Article Number: 71531

Products:

Blackbaud_Altru

We are currently evaluating this issue and will update this article when we have more information.

Environment

Affected Version (from previous KB) 3.19

Was this article helpful?

Thanks for your feedback! Did this solve your issue?

Comments (optional):

Thanks for your feedback!

We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.

We’re sorry to hear that. Please tell us why.

I don't like how this works.

The answer is confusing.

The answer didn't match what I was searching for.

Additional Comments (optional):

Thanks for your feedback! If you need assistance, click Chat with Support below.

Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.

Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.

Thanks for letting us know. We'll work on updating the search engine to return more relevant results.

Blackbaud Community

Connect and collaborate with fellow Blackbaud users.

Chat with Support

Chat with our experienced staff to receive help right away.

Connect

The Blackbaud team is online and ready to connect with you!