Any user at your organization that needs to access support or training on blackbaud.com needs to have an updated login for blackbaud.com.

To update the blackbaud.com account, have him go to signin.blackbaud.com, click Sign up!, and follow the prompts.   

Note: We recommend using the Sign in with Blackbaud option regardless of what your email address is (even Google).

Note: If you sign in with Google and at a later time no longer wish to use Google to sign in, you MUST convert your sign-in to a Blackbaud sign-in BEFORE you delete your Google account. Failure to do so may prevent you from accessing your software and Blackbaud support.