Error: Out of string space when attempting to open or delete constituent note

The following error may appear when a Note has an image that was copied and pasted from an online page:

Error: Out of string space.

This  can appear when trying to open or delete the Note or when clicking the Notes tab.
  1. Create a new record with the constituent's name. 
  2. Merge all EXCEPT Notes into the new constituent. 
  3. Recreate each of the notes on the new constituent record. 
  4. Delete the constituent with the problem note on its record. 

Steps to Duplicate

1. Log into the database as Supervisor
2. Identify the specific record to open.
3. Go to Notes tab
4. Attempt to open the specific note 
5. Error appears or Raiser's Edge crashes

Environment

 Raiser's Edge
 7.93.5782, patch 11

Was this article helpful?