Error: Out of string space when attempting to open or delete constituent note

The following error may appear when a Note has an image that was copied and pasted from an online page:

Error: Out of string space.

This  can appear when trying to open or delete the Note or when clicking the Notes tab.
  1. Create a new record with the constituent's name. 
  2. Merge all EXCEPT Notes into the new constituent. 
  3. Recreate each of the notes on the new constituent record. 
  4. Delete the constituent with the problem note on its record. 

Steps to Duplicate

1. Log into the database as Supervisor
2. Identify the specific record to open.
3. Go to Notes tab
4. Attempt to open the specific note 
5. Error appears or Raiser's Edge crashes

Environment

 Raiser's Edge
 7.93.5782, patch 11

Was this article helpful?


Thanks for your feedback! Did this solve your issue?

Comments (optional):


Thanks for your feedback!
We're glad it was helpful but sorry it didn’t solve your issue. If you need assistance, click Chat with Support below.
We’re sorry to hear that. Please tell us why.

 I don't like how this works.

 The answer is confusing.

 The answer didn't match what I was searching for.

Additional Comments (optional):


Thanks for your feedback! If you need assistance, click Chat with Support below.
Thanks for your feedback. Help us make our products even better by sharing details in our Idea Banks or our online Community.
Thanks for letting us know. We'll work on clarifying the information in the article. If you need assistance, click Chat with Support below.
Thanks for letting us know. We'll work on updating the search engine to return more relevant results.