1. Verify that the FAWeb and NetClassroom links are set up properly in NetCommunity 
  2. Verify that The Education Edge can open on The Raiser's Edge Web Server. Click on the NetCommunity plugin link in The Education Edge to verify that it will also open without error.
    • Note: If there is an error, please search Knowledgebase for that error.
  3. Perform an IIS reset on The Raiser's Edge Web Server
If that does not resolve the issue, Click Chat with Support and reference this article