My data sync always creates an output file named [filename].csv that I can download. Today, there was no file created. Why is it not there and where can I find it?
Output files are populated by records that qualified for download during that particular sync run. If there are no records that qualify for download, the sync will not generate a blank download or output file. Assuming the sync completed successfully with no errors, the absence of a download file simply means there weren't any qualifying records. The absence of qualifying records can typically be verified by clicking "View Report" and looking at the download statistics for that sync run.