If you are using a BBMS processor, you may noticed that some of your auto-processing transactions fail and display this error message: Unsupported Operation.
This can sometimes occur when BBMS is performing maintenance. Please retry the transactions using the eTapestry Standard Report Auto Process Failures. If the error persists, please contact support and reference this article ID.
How to run the Auto Process Failures report: 1. Click Reports 2. Click eTapestry Standard Reports 3. Click Auto Process Failures 4. Choose a query - We suggest Constituent Journal Entry Date: This Week - JE (the query should contain the time frame in which the failures occurred) 5. Click Submit at the bottom of the page 6. Click Retry next to the transaction that failed