1. Select Contacts >Database Management > Attribute Setup > Activities.
  2. In the Activities page, click New.
  3. In the New Activity page, perform the following steps:
    1. For Activity Name, enter a name for the activity (for example, Planning).
    2. For Description, enter a brief description that will help you to remember the purpose of the activity.
    3. For Subject, enter a subject appropriate for the custom activity you would like to create. Then click Add to add it to the library of available subject lines specific to that activity.
    4. For Description, enter a brief description that describes the subject and then click Add to add it to the library of available descriptions specific to that activity.
  4. Click Save. The Activities page shows the new activity.
  5. Close the New Activity window when done.
To modify an activity
  1. In the Activities page, highlight the activity and then select Edit Activity.
  2. In the New Activity window, make the necessary changes and then click Save.
To delete an activity
  1. In the Activities page, select the check box for the activity, and click Delete.
  2. Confirm that you want to delete the activity.