For security purposes, Blackbaud.com and Blackbaud Hosting log-ins are two separate user names and passwords. Creating a log-in under one service does not add the user to the other.

A user can be invited by site administrator to create a Blackbaud.com log-in.

Blackbaud Hosting users must be added by your organization to access hosted applications and/or the hosted Files Folder. Once a user is added in Blackbaud Hosting, then certain Blackbaud.com users with your organization can reset hosting passwords and unlock hosting accounts for your hosting users.