- You don't have active maintenance on a hosted product:
- For assistance, contact Blackbaud Renewals at 800.468.8996 (option 4, sub option 1) or firstname.lastname@example.org.
- You are associated with multiple organizations and your default organization does not have a hosted product:
- Change your default organization in your Blackbaud.com profile to the one that has the product that's missing.
- The website is not recognizing you have the hosted product:
- We are updating the Hosting Status page to show by all products rather than individual organization products. The page should be updated soon. Thank you for your patience while we work on this page.
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