When accessing a page with a Survey part from a computer where the same survey has already been completed once, the Survey may automatically display the "On submit message" when attempting to complete the survey again from the same computer (instead of displaying the beginning of the survey).
The Survey part will automatically display the "On submit message" (i.e. the user-defined text which displays after completing and submitting the survey) when it is accessed under either of the following conditions: 1. The user is logged in to the Blackbaud NetCommunity (BBNC) site with a username that has already completed the Survey, or 2. The user is accessing the Survey without logging in from a web browser session that has already completed the Survey without first logging in with a specific BBNC username
To complete the Survey again from the same computer, take either of the following actions: 1. Log in to the BBNC site with a username which has not yet completed the Survey, or 2. Close all open browser windows, launch the web browser again, and access the Survey parts page again